Onboarding

How you become a Maytes merchant and get everything the rest of this documentation assumes: your merchant account, your API credentials, and a payment-ready payout account.

Onboarding is email-based today — you work through it with the Maytes team — and will become self-served in the near future. The steps below are the same either way; what changes is who clicks the buttons.

The steps

1. Contact Maytes

Reach out to the Maytes team by email to start onboarding. We'll collect your business details — registered name, contact email, country, and payout currency.

2. Maytes creates your merchant account

The Maytes team provisions, in one step:

• Your merchant account in Maytes.
• Your OAuth client credentials (client_id + client_secret) — what your backend uses for every API call. Separate pairs are issued for the sandbox and production.
• A dedicated Stripe connected account for your business. This account is yours: every payment your customers make flows through it, keeping you the merchant of record, and it's where your settlements are paid from.

3. Complete your Stripe account setup

You'll receive a Stripe-hosted onboarding link to finish setting up the connected account — verifying your business identity and connecting your bank account for payouts. This happens on Stripe's secure pages; Maytes never sees or stores those details.

Onboarding links are single-use and expire in minutes

The Stripe setup link is single-use and expires minutes after it's generated — that's a Stripe security property, not a configurable timeout. Don't bookmark it or forward it for later.

An expired link never loses progress: generate a fresh link on demand from the merchant portal — each one picks up exactly where you left off on the same account.

Until this step is complete, your account can't process payments — checkouts can be created, but customers can't pay.

4. Integrate

With credentials in hand and Stripe setup complete, you're ready for the rest of this documentation:

1. How it works — pick your integration flow.
2. Quickstart — a working integration against the sandbox.
3. Go live — the pre-launch checklist.

What you end up with

Artifact	Where it lives	Used for
Merchant account	Maytes	Everything — your checkouts, settlements, portal access.
client_id / client_secret (per environment)	Your server config	Authenticating every API call.
Stripe connected account	Stripe (managed via Maytes)	Processing your customers' payments and paying out your settlements. You remain the merchant of record.
Merchant portal access	portal	Settlements dashboard, webhook configuration, credentials.

Next

• Merchant portal — where your settlements and configuration live.
• Quickstart — start integrating.